// honest feature list

What's live. What's next.

No inflated enterprise pitch — here's exactly what Suba360 does today, and what we're building next.

Available now

Live

WhatsApp Integration

Connect WhatsApp Business or link your number via QR. The same AI agent and knowledge base — customers reach you on the channel they already use.

Business APIQR connect
Live

RAG & Knowledge Base

Upload PDF, Markdown, plain text, and Word documents. Your agent answers from verified content — not guesses.

PDFMDTXTWord
Live

Website Crawling

Point at a URL and Suba360 indexes your site into the knowledge base — single pages or deep crawls across your docs.

Single pageDeep crawl
Live

Embeddable Widget

Add a chat widget to your site with a single script tag. Match your brand and start collecting conversations.

Live

Smart Escalation

When the agent can't help, it hands off to your team with the full conversation and context attached.

Live

Conversations & Customers

See every chat in one place. Track customer details and history so your team never starts from zero.

// how it works

Four steps from docs to resolved chats.

01

Upload your docs

Add PDF, Markdown, text, Word files, or crawl your website to build your knowledge base in minutes.

02

Connect web & WhatsApp

Embed the chat widget on your site or link WhatsApp Business. One agent, every channel.

03

Agent answers from your KB

Customers get replies grounded in your uploaded content — with conversation history saved.

04

Escalate when needed

Complex issues route to your team with customer info and the full thread attached.

Coming soon

On the roadmap

Coming soon

Integrations

Connect Zendesk, Stripe, Shopify, Slack, and more — sync data and trigger actions from your stack.

ZendeskStripeSlack
Coming soon

Multi-modal Vision

Let customers share screenshots and images. The agent reads visual context alongside your docs.

Coming soon

Audio & Voice

Voice agents and audio channels for phone and spoken support — beyond text chat.

Coming soon

Sentiment Analysis

Detect frustration, urgency, and satisfaction in real time — route or escalate before issues escalate.

MoodPriority routing